Hurt at work?
Start physiotherapy today.
No doctor's referral. No claim number needed to begin. We assess you, start your WCB report as a first responder, and you pay nothing for approved treatment.
Workplace injuries are common. Recovery is the norm.
You are not alone, and the system is built to get you better.
Clearing up the confusion
The reasons people wait are usually based on myths. Here is how it actually works in Alberta.
You do not. A physiotherapist can assess and begin as a first responder, no referral required.
No. Book now. We can start your file and the WCB report while the claim is processed.
You choose. In Alberta you can pick any WCB-recognized clinic. You can choose Trust Care.
For an accepted claim, WCB pays 100%. There is no out-of-pocket cost to you for covered treatment.
Care for work injuries
Sprains and strains
The most common workplace injury, from lifting, twisting, or overexertion.
Back and neck injuries
Lifting injuries, disc strain, and whiplash from slips or falls on the job.
Repetitive strain
Wrist, forearm, and shoulder injuries from repeated tasks and motions.
Slips, trips and falls
Knee, ankle, wrist, and shoulder injuries from falls on the same level or from height.
Struck-by injuries
Soft-tissue trauma from being struck by tools, equipment, or falling objects.
Post-surgical rehab
Guided recovery and return-to-work conditioning after a workplace surgery.
How it works
Four steps. We carry the WCB paperwork so you can focus on healing and getting back to work.
Report it
Tell your employer about the injury as soon as you can. They report it to WCB.
Book with us
No referral or claim number needed. Call or fill the form. We see you fast.
We assess and report
Your physiotherapist assesses you and starts the WCB report as a first responder.
Recover, at $0
WCB approves treatment, we bill them directly, and coordinate your return to work.
The goal is getting you safely back.
Recovery is not just about pain. It is about being able to do your job again. Your physiotherapist builds a plan around your actual work demands.
- Functional, job-specific rehabilitation
- Modified-duties and return-to-work coordination
- Progress documented and reported to WCB
- Extensions requested when clinically needed
Start your recovery today.
Just your name, contact, and the best time to reach you. Our front desk calls back within one business hour and starts the WCB side for you.
Book your assessment
Name and contact only. We call you back within one business hour.
Common questions
QDo I need a doctor's referral for WCB physiotherapy?
No. A physiotherapist can assess and begin treatment as a first responder. Your injury does need to be reported to your employer and WCB.
QWhat if I do not have my claim number yet?
Book anyway. We can start your file and the WCB report while your claim is being processed.
QCan I choose Trust Care, or does WCB assign a clinic?
You choose. In Alberta you can select any WCB-recognized physiotherapy clinic. You are welcome to choose us.
QWill it cost me anything?
For an accepted claim, WCB pays 100% of covered treatment. We bill WCB directly, so there is no out-of-pocket cost to you.
QHow many sessions will I get?
WCB approves an initial block of treatment, with extensions based on your progress. Your physiotherapist documents and requests these for you.
Get back to work, and back to yourself.
Leave your name and the best time to reach you. We will start the WCB side and get you booked in fast.
Book my assessment
Where this happens
Trust Care Physiotherapy is at 14415 Miller Boulevard Northwest, Edmonton, AB T5Y 0L4, with free parking directly outside the unit and a ground-level entrance. We are open Monday to Friday 9 am to 7:30 pm and Saturday 9 am to 4 pm, and we bill 40+ insurers directly.
Inside the clinic
